ARMONK, N.Y. – IBM has been busy in India recently, inking several deals with companies in the country.

First, IBM grabbed a 10-year, multi-million dollar agreement with ElectraCard Services, an Indian provider of software products and services for electronic payment systems, for providing business continuity services. IBM will bolster the company’s disaster recovery infrastructure.

Overall, IBM will enable ElectraCard Services to improve its IT initiatives, such as risk management, with their continued business requirements to help them focus on core business while reducing capital expenditure.

As part of the agreement, IBM will manage ECS's infrastructure at the disaster recovery site located at IBM's data center in Bangalore as well as their primary IT infrastructure located in Mumbai, making this one of the largest managed resiliency services deals in India, according to IBM.

“With ElectraCard Services’s growing business requirements, it has become crucial for us to merge our high dependency on IT with business goals in the current business context. We feel confident delegating this responsibility to IBM who has the requisite domain expertise and technology competence with regard to scalability and security,” said Ramesh Krishnan, head of customer delivery for ElectraCard Services. “In addition, IBM’s pay-as-you-go model, their enduring commitment, existing relationship with us, and their delivery capabilities have resulted in this successful partnership.”

ElectraCard Services’ clients including State Bank of India, Deutsche Bank, Life Insurance Corporation of India, Corporation Bank, and many other leading private, national and international banks.

“We engaged deeply with ElectraCard Services’ to understand their business objectives and growth trajectory. Based on our strong global expertise, we were able to provide them a unique and customized solution that will enable them to execute more effectively in the ever increasing competitive landscape and ensure business continuity and resiliency of operations,” said Ashish Kumar, general manager of Global Technology Services for IBM India.

Armonk-based IBM also inked a five-year deal with Quippo-WTTIL, an Indian company that provides services and rents towers to major telecom operators in India. IBM will provide a comprehensive technical support system to revamp Quippo-WTTIL’s IT infrastructure for its operations throughout India. The technology services provided by IBM will allow the company’s business processes to achieve maximum operational efficiency and control or reduce operational costs, according to the company.

As part of the agreement, IBM will deploy server and storage support, networking and security services. This includes managing and administering the relationships Quippo-WTTIL has with existing service providers and providing overall management of services including monitoring and integration functions.